With respect for your data, we will:
Collect as little as possible
Always tell you how it’s used
Keep all data safe & secure
If you have questions please get in touch!
You can contact us however best suits you with any questions regarding our collection or use of your data. You can call on 07470 216535, email us at firstname.lastname@example.org or write to 4 Grove Road, Colwyn Bay, LL298ER.
RhosOnSea.com is the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This may include name, address, email, phone number.
Under the GDPR your rights are as follows:
• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability; and
• the right to object.
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR. Contact us to start the process.
The Information we collect
Contact forms can include name, email, telephone number, and nature of the enquiry. We use this data to provide feedback on your requirements. This data is not used for marketing purposes and will be held for no longer than 12 months.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Business Sale or Purchase
We may share information with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
Analytics & Log Files
The data stored for counting visitors to the site is anonymised, and does not contain any personal information.
Server logs including IP address are stored for security purposes to prevent malicious action against this site.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the GDPR. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the GDPR you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Embedded content from other websites
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Who we share your data with
We don’t share data with any third parties for marketing purposes. However, we do utilise a number of secure, GDPR-compliant third-party systems as detailed below. These apply to clients only, we do not hold any personal information for marketing purposes:
• Krystal, used for web hosting – Privacy
• GoCardless, used for monthly billing – Privacy
• Tide, used for single payments – Privacy
• Google, used for analytics – Privacy
• MailChimp, used for sending marketing emails to opted-in users – Privacy
Data breach procedures
Data breaches are handled in compliance with GDPR. Any incident resulting in personally identifiable information being breached will be reported to both the ICO and any clients affected without delay and within 72 hours.
We have drastically minimised the amount of data we hold, and store no data that would be considered sensitive i.e. payment information. We mainly work in a B2B capacity and, as such, the data we hold is of the non-sensitive nature and, in most cases, freely available on the client’s website. However, we take all applicable technical and organisational measures to safeguard your data.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the GDPR. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.